This is the Special Eurobarometer 362 co-ordinated by Directorate-General Communication. The survey was carried out by TNS Opinion & Social network. The Interviews were conducted among 26.836 EU citizens in the 27 member states. It is a statistic presentation of how the households in EU uses and/or have access to fixed telephone lines, mobile phones, computers and the Internet in 2011. There are comparisons between two other surveys in 2007 and 2009.