CABA Information Series
(IS-2013-55) Health care comes home: the human factor
The Agency for Healthcare Research and Quality asked the National Research Council (NRC) to explore home health care issues through the lens of human factors and make recommendations for improving the situation when health care is provided in the home environment. In this report, the NRC Committee on the Role of Human Factors in Home Health Care examined the wide range of people, tasks, technologies, and environments involved in health care in the home to provide an understanding of the most prevalent and serious threats to safety, the quality of care experienced, and care recipient and provider well-being associated with this care. The committee sought to enhance the viability and quality of home-based health care through recommendations that promote systems that successfully accommodate the diversity, strengths, and limitations of humans, both as care recipients and caregivers, and facilitate necessary improvements to the physical environments of homes.