CABA Information Series
(IS-2014-78) Administration of the Smart Grid, Smart City Program
This report examines the $100 million Smart Grid, Smart City demonstration program, which was established to implement or trial a range of new technologies in a challenging environment. These challenges included technological issues, consumer resistance to smart metering technologies, regulatory reform in the electricity sector, and responsibility for the program being transferred across four departments between 2009 and 2013. While a number of staff transferred with the program, changes in administrative responsibility occurred at key stages of the program’s implementation (such as the approval of the successful grant applicant) and resulted in changed oversight arrangements and administrative policies and procedures. The changes also made it more difficult to manage program knowledge, including the creation and retention of program records.