CABA Information Series

IS-2007-59: Wireless Consumer and Business User Profiles

ABI Research conducted a survey among 1,223 cell phone users across the U.S. Results of the survey are reported in the following categories: cell phone brands, monthly usage, cell phone features including multimedia, Bluetooth, and Wi-Fi access. Business users of cell phone voice services spend 19 per cent more on voice and 80 per cent more on data than consumers. Twenty-four per cent would like Internet access on their cell phones. Femtocells extend cell phone service via a broadband connection into buildings and homes where service might have been poor. Seventy-two per cent were not interested in this service. About one-third of business users would add a cellular modem to their laptop for Internet access via cell phone service.

















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